EFFECTIVE DATE: 01/01/2026
Jewish Family Service (“JFS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy & Text Messaging Policy explains how we collect, use, and safeguard information when you visit our website or choose to receive text (SMS) messages from us.
Information We Collect
When you opt in to receive SMS/text messages from Jewish Family Service, we may collect:
- Your mobile phone number
- Your consent to receive text messages
- Limited service-related information necessary to communicate with you (such as appointment reminders or program updates)
We do not request or transmit detailed medical or clinical information via text messaging.
How We Use Your Information
We use your information to:
- Send text messages you have opted in to receive, including:
- Appointment reminders
- Program or service updates
- Important administrative or scheduling notifications
- Improve communication with clients, caregivers, and community members
Message frequency may vary. Message and data rates may apply.
HIPAA Notice
Jewish Family Service may be a Covered Entity or Business Associate under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), depending on the services provided.
Text messaging is used only for limited, non-sensitive communications. While we take reasonable precautions, SMS/text messaging is not a fully secure form of communication. By opting in to receive text messages, you acknowledge and accept this risk.
Protected Health Information (PHI) is handled in accordance with applicable HIPAA requirements and New Jersey state laws. Detailed clinical or confidential information will not be sent via text message.
Sharing of Information
JFS does not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing or promotional purposes.
We may share limited information with trusted service providers who assist us in delivering SMS messages, solely for operational purposes and subject to confidentiality and data protection requirements, or as required by law.
Your Rights and Choices
You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us.
You may reply HELP for assistance.
Opting out of text messaging will not affect your eligibility for services from Jewish Family Service.
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure, consistent with HIPAA standards and applicable New Jersey privacy laws.
Changes to This Policy
We may update this Privacy & Text Messaging Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this policy or our privacy practices, please contact:
Jewish Family Service
110 Main Ave
Passaic NJ 07055
973-777-7638 x138
